A Richmond charity has received $55,000 from the federal government to help make its digital system stronger and streamline services.
With the funding, Richmond Cares, Richmond Gives (RCRG) will buy new client management software for its Seniors Community Support Services and Richmond Christmas Fund programs, both of which have seen increased demand since the pandemic.
“We’re serving more clients now than we ever have,” said Ed Gavsie, RCRG’s president and CEO. “It became clear, during the pandemic, that our digital infrastructure was outdated, which was limiting our ability to expand program capacity.”
Once implemented, the new software will help streamline RCRG’s client intake process, allowing people to access services more quickly.
The software will also make it easier to track statistics and produce reports, all while maintaining client confidentiality.
“This is the kind of behind-the-scenes, operational upgrade that will produce tangible results in our community,” said Gavsie. “It will help us deliver high-quality services to Richmond residents in a more efficient way.”
The Community Services Recovery Fund is a one-time $400 million funding program from the Government of Canada to support community service organizations, including charities, non-profits and Indigenous governing bodies, as they adapt and modernize their organizations.
RCRG is a registered charity that serves as a hub for volunteering and giving. RCRG also operates a Child Care Resource & Referral Centre, the Richmond Christmas Fund, and a variety of seniors support services.
For more information, go to www.rcrg.org
