Local retailers are getting set to reopen after the May long weekend as COVID-19 cases continue to decline, although visits will be slightly different than before.
The provincial government announced last week that retail sectors, hair salons, barbers and restaurants can gradually reopen in mid-May.
“Our businesses are excited to come back. Currently, we are working with tenants to make sure when they open, they open safely,” said Bronwyn Bailey, marketing manager at Lansdowne Centre.
Since the announcement, the province has also outlined general guidelines for retail services, including maintaining physical distancing and good hygiene practice.
Lansdowne Centre will also implement a detailed traffic system to follow social distancing rules, said Bailey, noting that they will arrange queues outside stores to ensure people can wait safely before getting inside.
In addition, multiple signs will be placed near entrances and numerous hand-sanitizing stations will be placed throughout the mall. Staff will be well-equipped with masks, gloves and even plastic shields.
To follow the province’s advice, some seats have been removed from the food court inside the mall, allowing people to enjoy meals with ample space. Bailey said they also encourage people to order takeout.
“We are cautious and very focused on making sure the community is safe, and our staff and guests are safe,” said Bailey.
Meanwhile, salons, barbers and other businesses that require close contact are making changes to prepare for the “new normal” — good news for those desperate for a haircut.
Like other businessmen, Iain Mackelworth, owner of the Steveston Barbers, has been closely following news reports to remain on top of the situation and has already made numerous changes to his shop to adhere to the current protocols set up by the provincial government and health officials.
Those protocols include limiting the number of people allowed in the shop, sanitizing tools and work stations after each client and refraining from offering shaving or hair washing services to minimize the risk of transmission.
“We are going to look after everybody as best as we can. I chatted with customers about the protocols; they are pretty happy,” said Mackelworth.
After spending almost two months isolating at home, Mackelworth is looking forward to getting out and talking with his clients again.
“I have been cutting hair for 30 years in Canada and five years in London. It’s not a job anymore. I miss the conversations with clients.”
However, he recognizes that the deadly virus may still spook some people from venturing out for a cut.
“That’s fair enough,” he said.
While preparing to reopen, Mackelworth has been in touch with clients through social media and phone calls.
“Many people asked me ‘are you okay?’ It’s not so much about, ‘when can you open your business?’ That’s lovely,” said Mackelworth, adding that he feels the community spirit during this uncertain time.
