Bylaw violations tickets are on the rise in Richmond and it has nothing to do with aggression or tactics.
Its plain and simple efficiency and wiser officer deployment, according to Ed Warzel, who took over as the citys bylaws manager last year.
A total of 3,441 violation notices for parking, safety and liability infractions were dished out in May, a spike of 13.5 per cent on the previous May.
Its an increase described as significant in Warzels report and was achieved, in part, following a review of parking operations, which identified some areas of potential operational efficiency that ultimately contributed to improvements in service delivery.
Same day customer service response related to parking inquiries and complaints has reached a 95 per cent success level in the department..., Warzel said in his report to city councils community safety committee.
Warzel noted the increases in tickets and activity being written had not, thankfully, coincided with any significant spikes in officer conduct complaints.
Instead, the favourable figures were achieved through more efficient use of resources, parking officers, for example, being better deployed during busier periods.
