I am 94-years-old and walk with a cane. The other day, I caught a #401 bus at Brighouse station.
The driver saw me hurrying to the stop and patiently waited for me. He smiled when I got on and waited until I was seated before he started. A real gentleman.
Later, I caught another #401 at Westminster Highway at No. 3 Road. I was the last one on and the driver closed the door, catching me as I was getting on.
He then started with a jerk, sending me flying down the aisle.
Luckily, I landed on someone's lap, rather than the floor. Another passenger steadied me until I was seated.
If that wasn't enough, he sailed through my stop, even though I had pulled the cord - twice! I had to catch another bus back to my proper stop.
I was too mad to get the bus number, but I will be watching for this ignorant, uncivil, nasty cowboy.
Ella Johnson
Richmond