Dear Editor,
Just wanted to weigh in on the recent weather and the lack of resources to deal with it.
I was one of the thousands who had a flight cancelled or delayed at YVR. I lost 28 hours over two days due to the snow.
The first day involved several hours lost due to the cancelled flight, including two hours deplaning while still at the gate.
Then there was another five hours to get back my luggage, all the while there was zero information on what to do next.
Oh, there was then the one-hour wait at a taxi lineup in the blowing snow and not a sidewalk nor roadway cleared.
Getting home to my house in Richmond, which is on two major roads, was fun, with absolutely no snow removal at all.
Now back at home I decided to head back to airport again for another go.
The roads were still in bad shape but I got to airport for 2 p.m. The check-in took five hours with no direction, signage or human help.
Some people even stood in the wrong line for five hours! The flight finally took off.
I hope we never have a disaster because our airport and city are not prepared.
The airport CEO and the mayor can spin it any way they want, but the truth is there needs to be a shakeup of resources so that this never happens again.
Neil Bruce
RICHMOND
